Please note that we do not sell directly to the public. Our products are exclusively available through our authorised retail partners.

If you would like to locate a retailer, please contact us and we can help you locate a local retailer.

Please contact us and we will locate your nearest store or stockist:

Telephone: +61 (0)3 9729 0788

Unfortunately, we do not offer pickup services, nor do we allow customers to arrange their own couriers for shipments. We are happy to assist you with our standard delivery options to ensure a smooth and reliable service.

If you have any further questions or need assistance with shipping, please don’t hesitate to let us know.

Delivery to Melbourne 4 – 5 business days

Adelaide and Sydney 5 – 6 business days

Brisbane 7 – 8 business days

Canberra 5 – 6 business days

Please note these estimates are a guide only and can be delayed throughout busy periods.

Free into capital cities in Australia, metro area only. Regional or out of metro area will incur a $25 + GST freight recovery fee. Please note that this fee is separate to a small order fee.

The minimum order value is $300 EXT GST. If the order is to fall below the minimum order value, a $20 small order fee will be charged.

Claims for goods lost or damaged must be lodged in writing within 7 days of the receipt of goods. If your claim is past 7 days, the credit will not be processed. Goods will not be credited unless prior approval from management.

We currently export to New Zealand, USA, Canada, England, Ireland, Singapore, Papua New Guinea, Germany, Dubai, Japan, Hong Kong, South Korea – However, all requests shall be reviewed and subject to approval.

Please contact our export team at export@educationalvantage.com

We love receiving feedback.

You can leave feedback by reaching out through the below channels:

• Contacting your customer representative
• Through live chat
• Giving us a call on 1800 002 686.

Simply chat with us, send us a message or call us on 1800 002 686

If there has been a health and safety Emergency please seek immediate emergency care by calling your emergency provider hotline in your country.

Where can I find more information about safety?

You can find more information by accessing the Material Safety Data Sheet through the following link: Material Safety Data Sheets

You can find more information by accessing the MSDS through the following link: Material Safety Data Sheets

Not to our knowledge.

Testing for lead is mandatory in Australia and our products comply with the relevant Australian and European toy standards.

All our paints comply with the highest international standards available. Furthermore, we mix and manufacture the paint ourselves in Australia, so we control the process from start to finish.

All of our other products do NOT contain nuts, eggs, dairy, wheat, soy, fish or any derivatives of these.

The following products DO contain gluten:

• Ready Paste
• TPC’s (Tempera Powder Paints) and
• 1.2kg Fun Dough

Our products are all water based or require the addition of water. They contain some or all of the following:

• fillers that help with opacity,
• binders that help with various characteristics including gloss and adhesion,
• pigments for colour,
• preservatives and
• thickeners.

For Wet Paint:

1. Act quickly: The sooner you can address the spill, the better.
2. Do not rub: Rubbing can spread the paint and make the stain worse.
3. Remove excess paint: Gently scrape off as much paint as possible using a spoon or blunt object.
4. Rinse under cold water: Hold the stained area under cold running water to wash away as much paint as possible.
5. Keep it moist if you can’t wash immediately: If you're unable to wash the garment right away, keep the spot moist to prevent the paint from drying and setting in.
6. Wash the item: After rinsing, wash the item according to the fabric care instructions.

For Dry Paint:

1. Soak the area: Submerge the stained part in warm water to soften the dried paint.
2. Avoid rubbing: Rubbing can damage the fabric, so simply soak and rinse the area.
3. Rinse under cold water: Once the paint has softened, rinse the clothing under cold running water.
4. Wash the item: After rinsing, wash the item as soon as possible.

For Wet Glue:

1. Act quickly: As with paint, the quicker you act, the better.
2. Keep it wet: If you can’t wash the glue off immediately, keep it wet to prevent it from drying and hardening.
3. Wash immediately if possible: If you have the opportunity, wash the garment right away.

For Dry Glue:

1. Soak the area: Submerge the stained area in water to soften the dried glue.
2. Rinse under cold water: Once softened, rinse the area under cold running water to remove the glue.
3. Wash the garment: After rinsing, launder the item as usual.

General Tips:

• Test fabric care: Always check the care label on the garment before washing.
• Avoid hot water: Hot water can set the stain, so stick to cold water for rinsing.
• Repeat as needed: Sometimes, you may need to repeat the soaking and rinsing process if some stain remains.

For Wet Paint:

1. Act quickly: The sooner you address the spill, the better the chances of preventing staining.
2. Wipe it up: Use a clean cloth, paper towels, or a sponge to blot up as much of the paint as possible. Avoid rubbing, as this can spread the paint further.
3. Blot from the edges: If the paint has spread, gently blot from the outside edges of the spill inward to avoid pushing the paint deeper into the surface.
4. Dispose of dirty cloths/paper towels: Once the cloths are saturated with paint, discard them to prevent any further mess.

For Dried Paint:

1. Scrape off excess paint: Once the paint has dried, use a blunt object, such as a plastic scraper, spoon, or a credit card, to carefully lift off the paint. Be gentle to avoid scratching or damaging the floor.
2. Dampen the area: If scraping doesn’t remove all the paint, place a damp cloth or sponge on the paint stain to soften it. Let it sit for a few minutes so the moisture can loosen the paint.
3. Wipe or scrape again: After softening, try to wipe or scrape the paint off. You may need to repeat this step if any stubborn paint remains.

Additional Tips:

• Surface material matters: Different flooring materials (wood, tile, carpet, vinyl, etc.) respond differently to paint spills. For porous surfaces like wood or carpet, the paint may soak in quickly, so it's important to act fast.
• Test cleaning products: If you need to use any cleaning solutions, such as paint removers or solvents, test them in a small, hidden area of the floor first to ensure they won’t cause damage.
• Use the right tools: For more stubborn spills, tools like a plastic putty knife or a razor blade (for tile or smooth floors) can help scrape off dried paint without damaging the surface.

By following these steps, you can remove the paint and prevent staining, especially if you address the spill as soon as possible.

All of our glue products are water based.

We recommend using soap and rinsing of the hands under running cold water which will remove the glue.

Give plenty of water to drink and seek medical advice if symptoms occur.

There is a Material Safety Data Sheet (MSDS) for our products here.

The Material Safety Data sheets are also found on each relevant product page.